Coordinator

Julián Dunayevich ( julian@dunayevich.com.ar )

Instructor

Lázaro Baca ( lbaca@michoacan.gob.mx )

Content

Basic Concepts
Analog Telephony
Digital Telephony

PSTN
PSTN and Traffic models
PSTN Operation
Traffic Analysis
Erlang Model
Erlang Extended Model

VoIP Concepts
Basic Theory
Network Design
Access Control
Topologies

Dial Plan Design
Design Methodology
Long Distance Service Design
Conditional Switching

VoIP System Components
VoIP Protocols
Codecs
QoS
IP PBX
Proxy and Gatekeeper

Other Services
Unified Messages
Fax
Voice Recognition

SIP based VoIP
SIP Services Architecture
SIP Proxy
SIP PBX
Other SIP Services
DNS and ENUM

Practical Implementation
SER
SIPX
Asterisk

Operation and Monitoring
Accounting and Billing
CDR
AAA
SNMP and other monitoring systems

The Future of VoIP
Mindset Changes
Personnel Requirements
When is VoIP worthwhile?